jeb77 Privacy Policy

1 Information We Collect

jeb77 collects personal information from you in the course of providing its online betting and casino services to players in Bangladesh. The categories of personal data we collect, and the context in which we collect each category, are set out below.

1.1 Registration and Account Data

When you create a jeb77 account, we collect the information you provide during the registration process. This includes:

• Full legal name — as it appears on your government-issued identity document.
• Date of birth — used to verify that you meet the 18+ minimum age requirement.
• Residential address — including division, district, and city within Bangladesh, or your international address if applicable.
• Email address — used for account communications, transaction confirmations, and security alerts.
• Mobile number — used for two-factor authentication and payment method linking (e.g., bKash, Nagad).
• Username and encrypted password — your chosen credentials for jeb77 Login access.

1.2 Identity Verification (KYC) Data

To comply with our obligations to prevent fraud, money laundering, and underage access, jeb77 conducts Know Your Customer (KYC) checks. As part of this process, we may collect:

• Copies of government-issued photo identification (National ID, passport, or driving licence).
• Proof of address documents (utility bills, bank statements dated within three months).
• Proof of payment method ownership (e.g., bKash or Nagad wallet confirmation screenshots).
• Selfie photographs or short video verification clips submitted via the KYC portal, where required.

1.3 Transaction and Financial Data

We record all financial activity associated with your jeb77 account, including deposit amounts, withdrawal requests, payment method identifiers (wallet numbers, masked bank account references), transaction timestamps, and currency amounts in Bangladeshi Taka (৳). We do not store full payment card numbers or full mobile banking PINs — these are handled exclusively by the relevant payment provider.

1.4 Gameplay and Betting Data

jeb77 logs all in-platform activity, including sports bets placed, casino games played, stake amounts, odds accepted, game session durations, win/loss outcomes, and bonus transactions. This data is used for account management, dispute resolution, responsible gaming monitoring, and platform improvement.

1.5 Technical and Device Data

When you access jeb77, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, session duration, and time-zone setting. This data is used for security monitoring, fraud detection, and service optimisation.

1.6 Communications Data

If you contact jeb77's customer support team by email or live chat, we retain records of those communications, including the content of your messages, attachments, and the timestamp and channel of each interaction. These records are used to resolve your queries, train our support team, and maintain an audit trail.

2 How We Use Your Data

jeb77 processes your personal data only for specific, legitimate purposes. We do not use your data for purposes that are incompatible with the reason it was originally collected. The table below summarises our primary processing activities and the legal basis for each.

2.1 Marketing Communications

jeb77 may send you promotional emails, bonus offers, or platform news where you have provided explicit consent during registration or via your account communication preferences. You may withdraw this consent at any time by updating your notification settings within your jeb77 account or by emailing [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to withdrawal, and it does not affect your ability to continue using the jeb77 platform.

2.2 Automated Decision-Making

jeb77 uses automated systems to detect fraud, verify identities, flag responsible gaming concerns, and enforce account limits. Where an automated process produces a decision that materially affects your account (for example, a temporary account freeze triggered by a fraud alert), you have the right to request human review of that decision by contacting [email protected].

3 Data Sharing & Third Parties

jeb77 does not sell your personal data to any third party. We share data only where it is necessary to deliver our services, comply with legal obligations, or protect the safety and security of our platform and its players. The categories of third parties with whom jeb77 may share your data are described below.

3.1 Payment Service Providers

To process your deposits and withdrawals, jeb77 shares the minimum necessary transaction and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Each payment provider processes your data under their own privacy policy and data protection obligations. jeb77 requires that all payment partners maintain data security standards consistent with those described in this policy.

3.2 Identity Verification Partners

Where jeb77 engages a third-party KYC or identity verification provider to assist with document checks or biometric verification, your submitted documents and verification data are shared with that provider solely for the purpose of completing the KYC process. These providers are contractually bound to use your data only for verification purposes and to delete it once the verification process is complete.

3.3 Game Studio Providers

Casino games on the jeb77 platform are provided by licensed game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. These studios may receive anonymised session data (game type, stake, outcome) to fulfil their contractual obligations and to support RNG auditing. No directly identifiable personal data (name, address, payment details) is shared with game studios.

3.4 Legal and Regulatory Disclosure

jeb77 may disclose your personal data to law enforcement authorities, regulatory bodies, or courts where we are legally required to do so, where such disclosure is necessary to prevent or detect a crime, or where it is necessary to protect the rights, property, or safety of jeb77, its players, or the public. We will notify you of any such disclosure where we are legally permitted to do so.

3.5 Business Transfers

In the event that jeb77 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the change of control.

4 Cookies & Tracking Technologies

jeb77 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, maintain your login session, detect fraud, and measure site performance. This section explains the types of cookies we use and how you can manage them.

4.1 Types of Cookies Used

4.2 Managing Your Cookie Preferences

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete cookies when you close the browser. Please note that disabling essential or authentication cookies will prevent jeb77 from functioning correctly — you may be unable to maintain a login session or use certain platform features if these cookies are blocked.

jeb77 does not use third-party advertising or retargeting cookies. We do not participate in cross-site behavioural tracking networks, and we do not serve targeted advertisements based on your jeb77 activity to other websites you visit.

5 Data Security & Retention

jeb77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure.

5.1 Technical Security Measures

• TLS/SSL Encryption: All data in transit between your browser and jeb77 servers is encrypted using TLS 1.2 or higher.
• Password Hashing: Account passwords are stored as salted cryptographic hashes. jeb77 staff cannot retrieve your plain-text password — if you forget it, a reset is required.
• Access Controls: Internal access to personal data is restricted on a need-to-know basis. Staff members with access to player data are subject to confidentiality obligations.
• Intrusion Detection: jeb77's infrastructure is monitored continuously for unusual access patterns, brute-force attempts, and other security threats.
• Regular Security Audits: Our platform undergoes periodic security assessments to identify and remediate vulnerabilities.

5.2 Data Retention Periods

jeb77 retains your personal data only for as long as necessary to fulfil the purposes described in this policy. The following retention periods apply:

• Active account data: Retained for the lifetime of your jeb77 account and for a period of five (5) years following account closure, to meet anti-money laundering record-keeping obligations.
• KYC documents: Retained for five (5) years from the date of submission, or longer where required by applicable law.
• Transaction records: Retained for seven (7) years to comply with financial record-keeping requirements.
• Customer support communications: Retained for three (3) years from the date of the last communication in a support thread.
• Technical / device logs: Retained for up to twelve (12) months for security and fraud-detection purposes, then deleted or anonymised.

5.3 Data Breach Notification

In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, jeb77 will notify affected individuals without undue delay once the breach has been identified and assessed. Notification will be made to the email address registered on your jeb77 account and will include a description of the nature of the breach, the categories of data affected, the likely consequences, and the steps jeb77 is taking to address the breach.

6 Your Privacy Rights

As a jeb77 player, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please submit a written request to [email protected]. jeb77 will respond to all valid data rights requests within 30 calendar days of receipt.

6.1 Right of Access

You have the right to request a copy of all personal data that jeb77 holds about you. We will provide this in a clear, structured format. Where requests are manifestly unfounded, repetitive, or excessive, jeb77 reserves the right to charge a reasonable administrative fee or decline the request, providing written reasons in either case.

6.2 Right to Rectification

If any personal data held by jeb77 is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your jeb77 account settings. For changes to core identity data (name, date of birth, NID number), a formal request and supporting documentation will be required.

6.3 Right to Erasure

You may request that jeb77 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and there are no overriding legitimate grounds. Please note that jeb77 is legally required to retain certain categories of data (particularly KYC and transaction records) for defined periods — these cannot be erased on request while the retention obligation applies.

6.4 Right to Data Portability

Where jeb77 processes your personal data by automated means on the basis of your consent or a contract with you, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format. You may also request that we transmit this data directly to another controller where technically feasible.

6.5 Right to Object

You have the right to object to jeb77 processing your personal data for purposes based on legitimate interest, including direct marketing. Where you object to direct marketing, jeb77 will cease processing your data for that purpose immediately. Where you object to other legitimate-interest processing, jeb77 will assess your objection and cease or restrict processing unless we can demonstrate compelling legitimate grounds that override your interests.

7 Children's Privacy

jeb77 is strictly an adults-only platform. We do not knowingly collect, process, or retain personal data from any person under the age of 18. Our registration process includes mandatory date-of-birth verification and KYC checks designed to prevent minors from creating accounts.

If jeb77 becomes aware that it has inadvertently collected personal data from a person under the age of 18, that data will be deleted immediately, the associated account will be permanently closed, and any deposits made by the underage individual will be returned to the original payment method (less any losses incurred through wagering, which will not be refunded in accordance with our Terms & Conditions).

Parents and guardians who believe a minor may have created a jeb77 account or accessed the platform should contact us immediately at [email protected]. We treat all reports of suspected underage access as a high-priority matter and will investigate within 24 hours of notification.

8 Policy Updates & Contact

jeb77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When a material change is made to this policy, we will notify registered players via email at the address on file, or via a prominent notice on the jeb77 platform, at least 7 days before the change takes effect.

The version number and effective date displayed at the top of this document will be updated with each revision. We encourage you to review this Privacy Policy periodically to stay informed about how jeb77 protects your personal data. Continued use of the jeb77 platform following the effective date of a revised policy constitutes your acceptance of the updated terms.

8.1 Contact Our Data Team

If you have any questions, concerns, or requests relating to this Privacy Policy or jeb77's data protection practices, please contact our data team using the details below. We aim to respond to all privacy-related enquiries within 48 hours.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Privacy Policy Enquiry
• Response Time: Within 48 hours for general enquiries; within 30 calendar days for formal data rights requests
• Languages Supported: English